FAQ's
Frequently asked questions
ABOUT PRIVACY, REFUND POLICY
Items that are customized in any way, can not be returned or exchanged. Custom sports apparel includes and is not limited to, team name/logo, team mascot, players name, players numbers, sponsors name, & any art detail.
Don’t worry, we provide excellent after-sales service. If you find any quality problems after receiving the goods, please contact us in time, we will replace the apparel custom for you
Including sewing, printing errors, different sizes, incorrect number, names sport apparel etc.
As our important customers, we adhere to business principles and never disclose customer privacy.
Please contact our manager asap.and let us know what’s your problem? We will find our problem and solve it..
Manger’s email: info@gerakienterprises.com
ABOUT PAYMENT AND SHIPMENT
We normally accept T/T (bank transfer), Western Union,Payoneer
DHL,UPS by Air ,we use door to door express.
One piece/set packed in one poly bag, 30-100 poly bags in one carton.
We have three normal carton sizes:
- 60*43*43cm
- 44*36*40cm
- 37*29*28cm.
- PS,It’s available to custom your design on polybags.
GENERAL QUESTIONS
Both. Geraki Enterprises is engaged not only in the design, digital printing, manufacturing of sportswear, but also in the sales of these apparel worldwide.
Our Factory is in Sialkot,Pakistan.
Our sales office is in Islamabad.
Geraki Enterprises was established in 2012.We started as a local manufacturer and trader and served local market for more than 6 years, after while from 2017,we started exporting our products to different countries worldwide and currently serving many customers of ITALY, UNITED KINGDOM, USA,IRELAND,GERMANY and have been improving business on daily basis,GERAKI ENTERPRISES is 100% Export Oriented Unit and are proud to be associated with a few of the Worlds most renowned companies to whom we have consistently been supplying quality products for many years to their full satisfaction.
Visit our Product page.All products we make can be found there.
That’s negotiable.
We will always try to provide the best price, because our goal is to establish a long-term relationship with you.
Besides, the price depends on your order quantity. So the price will be better as long as the order quantity gets bigger.
Actually, products and services are more important than price. As the saying goes “you get what you pay for”, you will find our high-quality products and good service worthwhile.
Welcome to visit our “Why choose us” page. You will know more about our advantages over other companies.
Our main artwork is Sublimation Printing. We own the whole complete sublimation equipments.
We accept rush order in most cases, but extra 20-50% rush fee will be charged for worker’s overwork.
As long as we take rush order, we will finish it in time.
If we can’t make it in time, we will tell you before placing an order. Honesty is our company’s guideline.
Order 10-100psc About 5-7days Order 100-300pcs About 7-14days
PS:The Beginning date is the day when you confirm all the order details.If you order is more than 1,000pcs,Please confirm the lead time with your customer service.
All our sublimated garments are made from Polyester. You can view our “ Fabric” page.
We accept rush order in most cases, but extra 20-50% rush fee will be charged for worker’s overwork.
As long as we take rush order, we will finish it in time.
If we can’t make it in time, we will tell you before placing an order. Honesty is our company’s guideline.
